WE APPLY TECHNOLOGY AND HYPER-LOCAL EXPERTISE, COLLECTIVELY BUILDING THE FUTURE OF INSURANCE.

The Uncharted insurance Platform-as-a-Service (iPaaS) powers embedded, digital distribution and servicing solutions for the global insurance marketplace. Founded in 2017, Uncharted is a fast-growing ecosystem of insurance carriers, MGAs, brokers, and partners, built by #teamUncharted from our fully distributed operations across Asia Pacific, EMEA, and North America.

Our Team

We are a globally distributed team of industry experts with a proven track record of building and scaling technology businesses. We have a growing ecosystem of clients, team members, operations and partners distributed across global insurance markets.

Our Solutions

At Uncharted, we have deep sector experience and technologies assisting clients in their digital insurance business growth. The key driver is a combination of our high impact, fully distributed team and the Uncharted insurance Platform-as-a-Service (iPaaS), which powers embedded, digital distribution and servicing solutions for the global insurance marketplace.
Find out more about our solutions by clicking on the links below.

DIGITAL INSURANCE

Digital insurance products require a sophisticated, multichannel, customer experience that is powered by technology and data. For products including SME, Travel, Pet, and Warranty, the Uncharted iPaaS enables a full multichannel engagement and ensures the entire customer lifecycle is managed effectively from point of sale to point of claim. By leveraging the power of transactional and conversational data, our clients optimize the balance between customer experience and portfolio management across their portoflios.

EMBEDDED INSURANCE

Pre-underwritten, digital coverages embedded into everyday customer interactions, provide powerful tools for customer acquisition, engagement and trust certificates across a range of non-insurance transactions including Fintech, eCommerce, eSports and Logistics. For platforms and businesses with access to large and highly engaged customer eco-systems and powered by the Uncharted iPaaS, embedding insurance enables a proven driver of customer lifetime value and recurring revenues.

Uncharted Core platform

Built cloud native and designed with a headless API architecture, Uncharted iPaaS has been developed to facilitate high volume, digital insurance transactions between global customer ecosystems and a growing panel of insurance and reinsurance capacity providers.
  • Underwriting & Data Engine
  • Product packaging & hosting
  • Policy Distribution & Servicing

Uncharted Core features

Uncharted iPaaS offers our clients a unique & configurable stack of insurance technology, each addressing key customer touchpoints, and enabling a digitized end to end insurance process for insurance distributors, underwriters and reinsurers.
  • Omni Channel & Payments
  • Policy Administration & Claims
  • Analytics
Uncharted Accelerate offers a range of advisory services that clients can choose from to develop a successful Digital business growth roadmap and deliver executable solutions. We collaborate to help design the commercial roadmap, product and distribution channel mapping, solutions architecture and develop a working prototype for rapid go-live using the Uncharted iPaaS.

strategy & Consulting

  • Digital Strategy
  • Digital Readiness Assessment 
  • Omni Channel Customer Strategy
  • Data & Analytics Strategy

technology & Data

  • Technology Review & Assessment 
  • Digital Solution Architecture
  • Rapid Prototyping

Transformation leadership

  • Digital Culture & Change Management
  • Digital Operating Model & Org Design

Case Studies

With Uncharted's iPaaS, clients can launch digital, embedded insurance through any channel through a single API and suite of insurance applications.

Overview

Working alongside a global broker and a consumer electronics giant, Uncharted has delivered a digital experience for the purchase and claims for an extended warranty product. Supporting monthly and annual subscriptions, OCR for enhanced UX, claims tracking and the seamless flow of data with the appointed TPA, the solution is designed to deploy across multiple warranty programs in the Asia-Pacific region.

Technology

A mobile-first version of the Uncharted Distribution Portal, offering digital sales and service customer journeys, supported by the Uncharted Service Cloud for backend servicing, and specific integrations to support claims, payments and local market customisations

Product

Extended Warranty (monthly and annual subscriptions), for both new and used devices 

User

Consumer electronics customers, TPA staff and sales  and repair staff

Overview

Uncharted is partnering with Sports platform companies to offer Insurance as a Value Proposition and a Revenue Stream. In addition, Uncharted provides omnichannel capabilities to interact with customers through messengers when an event is cancelled.

These companies are looking for simple execution and speed to market which requires minimal to no technical and operational resources on their side.

Technology

Uncharted iPaaS
provides a product API
to be embedded into
the existing customer ecosystem

Product

Event Cancellation insurance

User

Sports fans purchasing tickets